The entire Central America call center is protected by a dozen visible security cameras along with an undisclosed number of hidden cameras to cover every angle of the Call Center building.
Each Latin America Call center Agent’s movement is recorded and saved on our servers for future review and records. We archive our BPO records for up to six months or can arrange a saved recording if needed.
Latin America Call center Security is a necessity when dealing with hundreds of customer service agents in a confined call center space. We view our BIG BROTHER approach as a preventative action so that there is no loss of personal belongings, call center equipment and one of individual safety.
The call center is protected by 24 hour armed security.
http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN
